RMA Form

To obtain a Return Merchandise Authorization (RMA), please complete and fax to 1-801-601-0066.
Sections marked with an asterisk (*) are required.

*Your Name:

Required field!

*Email Address:

Required field!

*Phone Number:

Required field!

*Product Purchased:

Required field!

*Order Number:

Required field!

*I would like a:

(To avoid the 25% restocking fee, select exchange or replacement)

Replacement
Exchange
Refund
Other

If exchange, please choose:

Exchange for Same Product
Exchange for Different Product
If different, please specify:

If other, please specify:

*Reason for Return:

Not Needed (Change of mind, no longer need, etc)
Damaged (Physically broken or pieces missing - Must be reported within 3 days of receiving the product. No exceptions.)
Defective (Unit will not turn on)
Ordered Wrong Item (Customer Error)
Received Wrong Item (Shipping Error)
Warranty
Other

If other, please specify:

*Please tell us why you would like to return/replace the product. If the item is damaged or not working properly, please describe specifically what is wrong with it. you received the wrong item, please state what you received.  Please be detailed.


Required field!