RMA Number Request Form

To obtain a Return Merchandise Authorization (RMA), fill in complete for each package received, “html copy” and email to toolowtogo2003@yahoo.com or print and fax to 1-206-600-2939.
Sections marked with an asterisk (*) are required.

*Your Name:

 

*Email Address:

 

*Phone Number:

 *Your ZIP code

*Product Purchased:

 

*Order Number:

 

*I would like a:

To avoid 25% restocking fee, select exchange or replacement

Replacement
Exchange
Refund
Other

If exchange, please choose:

Exchange for Same Product
Exchange for Different Product
If Different, please specify:

*Reason for Return:

Not Needed (Change of mind, no longer need, etc)
Damaged (Physically broken or pieces missing - Must be reported within 3 days of receiving the product. No exceptions.)
Defective (Unit will not turn on, etc)
Ordered Wrong Item (Customer Error)
Received Wrong Item (Shipping Error)
Warranty
Other

*Shipper's (not buyer’s) name & address on the delivered box

Name

Street

City

ST

Zip

*Details on the condition of the item received. What wrong?


Required field!